Welcome! We’re excited to have you on our team. By working for Calyx, every day you will be contributing to improving patients’ lives on a global scale. While you improve our patient’s lives, we want to improve your life by providing you with valuable health and insurance benefits to help you focus on what’s important to you.

Enroll in health and insurance benefits

You have 30 days from your date of hire to enroll in your Calyx health and insurance benefits. If you do not take action, you won’t have coverage. Your next opportunity to enroll in benefits will be during our annual Open Enrollment, held each year in the fall, unless you experience a qualifying life event.

Qualifying life events include but are not limited to:

  • Marriage
  • Divorce or legal separation
  • Birth or adoption of an eligible child
  • Death of your spouse or covered child
  • Loss or addition of other group coverage
  • Change in your spouse’s work status (part time to full time or vice versa; taking or returning from an unpaid leave of absence)
  • Change in your work status that affects your benefits
  • Change in residence that affects your eligibility for coverage
  • You or your covered dependent becomes eligible for Medicare

What to do if you experience a life event
If you need to make changes to your 2024 benefit elections as a result of a life event, visit the Mercer Marketplace 365+ website or call a benefits counselor at 1-866-385-8032. Changes must be made within 30 days of your qualifying life event. Changes are effective as of the date of the event.

Who can enroll in Calyx benefits?

All active regular full-time or part-time employee who are scheduled to work 30 or more hours per week are eligible to participate in Calyx’s benefits program. In addition, all temporary employees who work 30 or more hours per week are eligible to enroll in medical coverage and an HSA. New hires have 30 days from their date of hire to enroll in Calyx benefits.

Your eligible dependents include:

  • Legally married spouse (same or opposite gender)
  • Domestic partner (same or opposite gender). Please note that certification of domestic partnership is required. Complete the attestation form and email it to Reward@calyx.ai.
  • Your child(ren) and your covered spouse’s/domestic partner’s child(ren) up to age 26
  • Your child(ren) and your covered spouse’s/domestic partner’s child(ren) of any age who became disabled on or before age 26

How to enroll

After reviewing your benefit options, make your enrollment selections within 30 days of your date of hire.

You have two easy ways to enroll — online or by phone.

  • Visit the Mercer Marketplace 365+ website – Enroll online at your convenience, any time of day or night.
  • Call 1-866-385-8032 – Representatives are available to help you Monday through Friday, from Licensed benefits counselors are available to assist you Monday through Friday from 7 am to 9 pm ET and Saturday from 10 am to 2 pm ET..
Enrolling is easy!

The Mercer Marketplace 365+ website will guide you through the benefits enrollment process every step of the way.

Log in

The first time you visit the Mercer Marketplace 365+ website, select “Get Started” and follow the instructions to register your account. You’ll need to provide the last four digits of your Social Security number, your last name, your date of birth, and your ZIP code. (Please note that the information you enter must match the information in our employee files in order to confirm your identity.) Then click the “I’m not a robot” box.

Next, you’ll be asked to select an email address or phone number to set up multifactor authentication (MFA), a security measure that ensures a higher level of data protection. MFA combines your username and password with an additional security factor — a temporary numeric code sent to you — to confirm your identity and keep your information secure. Simply enter this code into the site once you receive it via email or text.

Make your elections

To select your benefits, click on the “Get Started” link on the homepage. Then, you’ll be able to choose a path to begin selecting your benefits for 2024.

Receive expert guidance:

  • If you choose to receive expert guidance, click “Get Started” within this tile.
  • You’ll answer a few questions about your coverage and health care needs, your preferences when it comes to paying for health care and any expected life events.
  • Then, you’ll be presented with a “Best Match” package of benefits customized just for you.
  • You can review this package and make any adjustments you’d like. Click on “Quick View” within each tile to see additional information, or click on “Edit Coverage” to see full details for that plan and all other options side by side.
  • Once you’re done creating your benefits package, click on the “Select This Package” button at the bottom of the page. You can also switch to the “Choose Your Own” path at any time and continue selecting benefits that way.
  • Follow the prompts to finalize and purchase the package of benefits that best fits your needs.

Choose your own:

  • If you decide to choose your own benefits, click “Get Started” within this tile, and then click “Start Open Enrollment” on the next page.
  • You’ll start by providing information about your dependents and yourself.
  • Then, you’ll review and select your benefits for 2024. You can go through the benefits in order as they are presented, or you can jump to any benefit at any time using the links along the top navigation tabs.
  • When you’re ready, you can review your cart and make changes if necessary before you finalize your enrollment decisions.
Important reminders!
  • Be sure to provide the necessary dependent information to enroll eligible family members.
  • Make sure you’ve provided beneficiary information for your life insurance.